Zendesk makes customer service better, builds software to meet customer needs. Set your team up for success, and keep your business in sync.
Talk to an expert
As an accredited software partner for Zendesk, we are proud to offer exceptional customer support solutions to businesses. Our team of certified consultants has in-depth knowledge of Zendesk's software, allowing us to deliver customised implementations and integrations that optimise customer service processes.
From initial setup to ongoing support and training, we are dedicated to helping our clients harness the full potential of Zendesk's powerful platform. Zendesk helps more than 100,000 businesses improve customer experiences. A complete customer support solution that scales with your organization is offered by Zendesk and is simple to use. Customer service is about more than the customer . Your company and your teams are also involved. Zendesk not only makes things simple for your clients, but it also helps your staff succeed and keep your business in sync. It’s everything you need, in one powerful package.
Zendesk Service is a full customer support solution that is simple to use and grows with your organisation.
Software that hits the sweet spot
Customer service is about more than the customer. Your company and your teams are also involved. In addition to making things simple for your clients, Zendesk also equips your teams with the tools they need to succeed.
Sales teams benefit from improved productivity, workflows, and pipeline visibility thanks to Zendesk Sales CRM.
Follow the leads
More than ever, sales teams must be savvy. Create data-driven teams with Zendesk Sell to boost team productivity, meet customer expectations, and receive complete pipeline insight.
Increase sales while reducing workload. Our CRM for sales teams provides everything you require in a single, user-friendly platform, including lead generation, activity tracking, and contact and deal management. Additionally, you may automate jobs and set up triggers to keep reps on target.
Prospecting, engagement, lead creation, and communication tools are all readily accessible in one location.
By effectively forecasting and controlling your pipeline in real-time, you can avoid unpleasant surprises at the end of the quarter. You have complete visibility thanks to Zendesk, so you can easily plan, monitor, and analyse your sales process.
Nobody likes hidden costs. From installation to ongoing maintenance, Sell offers affordable total cost of ownership.
We've created some simple packages to help you get up and running with Zendesk. If you're a business with 1-10 people, we've called these our Starter Packages. If you're a business with 11 - 200 people we've called these Custom Packages. Simply click the button below that fits the size of your business.
If you're not ready for purchasing a package, why not try a demo?
Watch a case study video about how optimate.me helped Tahua Partners take their service to the next level with Zendesk.
Read more...Tahua Partners is a New Zealand-owned and operated company of experienced retailers whose diverse portfolio includes Burger King, Starbucks, Popeyes Chicken, Resonate and Hannah's Number One Shoes. Learn how optimate me helped them service their customers.
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We are thrilled to announce that optimate.me and Evolution Marketing, an Australian-based company operating in the same field, have officially merged. Both organisations recognised the alignment of our values and goals and the potential for an even stronger future together.
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Full article...Today growing businesses manage customer connections and information in a variety of ways. Some use old-fashioned note cards and Rolodex. Others store information on their mobile phone while on the go. Others use Excel spreadsheets, Outlook or Google documents.
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