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Zendesk Custom Packages

Your customers’ expectations are higher than ever, making Zendesk one of the most important investments in your suite of software. As you prepare for launch, it’s important to configure with your next phase of growth in mind to set your team up for long term success.

Get up and running quickly on Zendesk with support from our team of experts. With our Growth Launch and Pro Launch services, our experts will arm your team with best practices, answer questions, and accelerate your implementation to help speed up your time to value on Zendesk.

Growth Launch

Let us guide you on the setup of Zendesk so you can create a customer experience that stands out.

Everyone who buys a Growth Launch package benefits from:
Dedicated Implementation Expert

Growth Launch details:

  • RRP: $8k (NZD/ AUD) Exclusive of GST
  • Timeline: 3-4 weeks (recommended)
  • People: Consultant & Engagement Manager

Growth Launch is best suited for:

  • Small teams with simple use-case
  • 1 - 2 channel launches
  • Customers who purchase Team or Growth Suite plans
  • Team needing expert guidance with configuring Zendesk

Activities

  • Weekly Guidance
  • Training Guides
  • Collaborative Configuration
  • Go-Live Checklist

Activities

  • Weekly Guidance
  • Training Guides
  • Collaborative Configuration
  • Go-Live Checklist

Growth Launch details:

  • RRP: $8k (NZD/ AUD) Exclusive of GST
  • Timeline: 3 - 4 weeks (recommended)
  • People: Consultant & Engagement Manager

Growth Launch is best suited for:

  • Small teams with simple use-case
  • 1 - 2 channel launches
  • Customers who purchase Team or Growth Suite plans
  • Team needing expert guidance with configuring Zendesk

Pro Launch

Let us guide you to realize the full potential of Zendesk so you can create a customer experience that stands out.

Everyone who buys a Growth Launch package benefits from:
Dedicated Implementation Expert

Pro Launch details:

  • RRP: $16k (NZD/ AUD) Exclusive of GST
  • Timeline: 4-6 weeks (recommended)
  • People: Zendesk Consultants, Technical Architects & Engagement Manager

Pro Launch is best suited for:

  • Small to medium teams new to Zendesk
  • 1 - 2 channel launches
  • Customers who purchase Growth or Professional Suite plans
  • Team needing expert guidance with configuring Zendesk

Activities

  • Weekly Guidance
  • Training Guides
  • Collaborative Configuration
  • Technical Guidance
  • Go-Live Checklist

Pro Launch details:

  • RRP: $16k (NZD/ AUD) Exclusive of GST
  • Timeline: 4 - 6 weeks (recommended)
  • People: Zendesk Consultants, Technical Architects & Engagement Manager

Pro Launch is best suited for:

  • Small to medium teams new to Zendesk
  • 1 - 2 channel launches
  • Customers who purchase Growth or Professional Suite plans
  • Team needing expert guidance with configuring Zendesk

Need more information on a service package?

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