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Talk to an expert todaySometimes ǔǖǖǕ happens. When it does, we know you want the problem solved quickly. With optimate.me, you’ll have access to our Auckland based team on the phone – no more constantly refreshing your inbox waiting for an email response that may or may not solve the problem. Instead, pick up the phone and speak to a locally based engineer that knows your system, set up and can solve the issue quickly.
Fackelmann Housewares, a leading supplier of kitchenware and home solutions across Australia, New Zealand, Singapore, and the UK, operates under 15 globally recognised brands, including Wiltshire, Stanley Rogers, and Furi, with a complex e-commerce ecosystem powered by six unique Shopify stores. As the business scaled, customer support became increasingly inefficient, with agents struggling to manage enquiries across eight separate shared email inboxes. The absence of a centralised system and real-time order visibility led to slow response times, poor customer experiences, and limited business insights.
Full article...Get a glimpse into the FIRST EVER Pipedrive event in ANZ. Afternoon full of bulls**t-free talk about CRM, what do stakeholders need from their systems, how to make sure that technology works for you (and not the other way around), deep dive into a Pipedrive demo and a fantastic customer panel of current Pipedrive users that shared their experiences from different fields.
Full article...According to recent forecasts from Gartner, global IT spending was projected to grow by 8.6% in 2024, with major growth areas including cloud infrastructure, enterprise application software, and IT services. Businesses are increasingly investing in tools that empower employees, enhance customer experiences, and drive operational efficiency.
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