Aircall

What is Aircall?

Aircall is a cloud-based phone system that allows businesses to manage their phone calls and messages through a virtual phone system. Aircall provides a range of features such as call routing, call recording, voicemail transcription, and call analytics. One of the main benefits of using Aircall is that it provides a flexible and scalable solution for businesses of all sizes.

Aircall allows businesses to set up and manage phone systems quickly and easily without the need for complex hardware or software installations. This makes it a popular choice for small businesses, startups, and remote teams.

Aircall also provides a range of integrations with other business tools such as customer relationship management(CRM) systems, helpdesk software, and collaboration tools. This enables businesses to streamline their communication workflows and improve their overall efficiency.

Phone system features:

Toll Free Numbers

Instantly create toll-free numbers in your local area code or any country in which your business operates.

International
Numbers

Claim local and international numbers for your business in 100+ countries – even if your team works a continent away.

Call Conference
Solution

Make it a collaborative conversation using Aircall’s call conference features. Host a total of 5 people in the same live conference call with Aircall’s VoIP calling solution.

Business Hours

Set customised schedules to confirm exactly when each of your numbers are available to receive calls.

Voicemail

Record, upload, or write the script for a customised message to greet callers when you’re away

Call Routing

Direct calls to the correct teammates every time by customising distribution and ring rules.

Interactive Voice Response (IVR)

Set up a smart IVR directory that automatically guides callers to the correct team on their first try.

Extensions

Assign everyone on the team a personalised three-digit extension their colleagues can quickly dial.

Blocklist Numbers

Eliminate spam callers and bots so you can focus more on the conversations your business cares about.

Virtual Call Centre

Find all your numbers and your users in one place, even if they’re all over the globe.

SMS Business
Test Messaging

Send, receive, and manage SMS text messages between you and your contacts for easy and personalised conversations.

Toll Free Numbers

Instantly create toll-free numbers in your local area code or any country in which your business operates.

Voicemail

Record, upload, or write the script for a customised message to greet callers when you’re away

Blocklist Numbers

Eliminate spam callers and bots so you can focus more on the conversations your business cares about.

International
Numbers

Claim local and international numbers for your business in 100+ countries – even if your team works a continent away.

Call Routing

Direct calls to the correct teammates every time by customising distribution and ring rules.

Virtual Call Centre

Find all your numbers and your users in one place, even if they’re all over the globe.

Call Conference
Solution

Make it a collaborative conversation using Aircall’s call conference features. Host a total of 5 people in the same live conference call with Aircall’s VoIP calling solution.

Interactive Voice Response (IVR)

Set up a smart IVR directory that automatically guides callers to the correct team on their first try.

SMS Business
Test Messaging

Send, receive, and manage SMS text messages between you and your contacts for easy and personalised conversations.

Business Hours

Set customised schedules to confirm exactly when each of your numbers are available to receive calls.

Extensions

Assign everyone on the team a personalised three-digit extension their colleagues can quickly dial.

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