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OptiSync is designed in house by our developers and customised for the SugarCRM™ Loadable Module that imports and exports data between SugarCRM and external data sources. OptiSync is an ETL (Extract,Transform, and Load) component that can communicate with a variety of external systems.
Optisync also includes a Custom Javascript Application that can be loaded into Pipedrive and Zendesk in order to connect with a variety of back-end finance systems (assuming these systems support web-hooks and apis).
Zapier is a web-based automation tool that connects different web applications together, allowing them to work seamlessly with each other without requiring any coding skills. The platform uses a simple interface called "Zaps" to create automated workflows or tasks between different applications, known as "trigger" and "action."
