Implementation, simplified

Get your CRM solution up and running faster than a hamster on a wheel with our implementation services.

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Implementation

No hiccups here. We'll make sure you are set up right the first time.

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Things to think about?

Measure twice and cut once. Our experts will implement your new software for you!

We believe in adding value to your business, not just selling software. We work with key individuals in your business to figure out the right solution and implement whatever needs to be done to get you up and running.

We understand the challenges with implementing software so we provide the necessary guidance and support you need to ensure you get full value from your investment as quickly as possible. Our implementation methodology combines a quick and pragmatic approach aimed at delivering a successful project; on time and on budge, focused on delivering business outcomes.

Agnostic approach

Give clients more choice

Understand your requirements

Get the right solution

Best of breed software

Deal with experts

Client
Testimonial

We have amazing software partners and when their software gets implemented into our amazing client's business, the result is magic. Here's what happened when SugarCRM met Mimico.

How we do it

SMARTstart
Project Methodology for Enterprise

SMARTstart is a robust and proven methodology that delivers successful business outcomes for CRM implementations at an Enterprise level. Through a blend of project management best practice and expert CRM knowledge, the SMARTstart approach ensures that we are always aligned with the customer's requirements to ensure that key business outcomes are achieved.

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QUICKstart
Project Methodology for Small/ Medium Business

Our QUICKstart implementation methodology combines a quick and pragmatic approach aimed at delivering a successful implementation, on time and on budget and focused on delivering business outcomes. the difference between QUICKstart and typical software development projects is the delivery time. Rather than months, we deliver in days and weeks, depending on the project needs.

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What is SMARTstart?

SMARTstart robust method in which we deliver successful business outcome for implementing software at an Enterprise level. What makes projects successful is a blend of strong project management, expert knowledge and our Enterprise approach.

This keeps us results orientated,  aligning with your business requirements and focused on your ultimate satisfaction. We understand the Business Transformation benefits implementing the right software into your business has and this approach is dedicated to achieving your goals.

Enterprise Approach

What is QUICKstartTM?

Implementing new software can be time consuming, but for some projects, it doesn't have to be. For projects that require a lighter touch, we've developed a QUICKstart approach. This means, instead of a delivery time of months, we can get your project up and running in a matter or days or weeks.

We look at four key deliverables, Analysis, Implementation, Data and Training.

QUICKstart Approach

QuickStart process  diagram image

What is QUICKstartTM?

Implementing new software can be time consuming, but for some projects, it doesn't have to be. For projects that require a lighter touch, we've developed a QUICKstart approach. This means, instead of a delivery time of months, we can get your project up and running in a matter or days or weeks.

We look at four key deliverables, Analysis, Implementation, Data and Training.

QUICKstart Approach

Analysis

Our expert consultants will engage with the relevant staff within your organisation to determine exactly what issues you are trying to solve and why an investment in Cloud Technology may be worth considering. We focus on mapping business processes and solving difficult business issues along the way, through the clever use of technology.

Implementation

Configuring, customising and developing systems while constantly engaging with your business to ensure that the system fits your requirements and succeeds, based on your business processes.

Data

We will use samples of your data to help you prepare for importing it into the CRM, showing you how to cleanse the data into the right format using purpose-built templates. We focus on data integrity and ensuring the transition to the new system is as smooth as possible.

Training

Preparing online training material, then providing one-on-one and group training sessions onsite or via webinars. We also continue to review the system and work with your business to fine tune the system

What is QUICKstart?

Implementing new software can be time consuming, but for some projects, it doesn't have to be. For projects that require a lighter touch, we've developed a QUICKstart approach. This means, instead of a delivery time of months, we can get your project up and running in a matter or days or weeks.

We look at four key deliverables, Analysis, Implementation, Data and Training.

QUICKstart Approach

Analysis
Implementation
Data
Training

Our expert consultants will engage with the relevant staff within your organisation to determine exactly what issues you are trying to solve and why an investment in Cloud Technology may be worth considering. We focus on mapping business processes and solving difficult business issues along the way, through the clever use of technology.

Configuring, customising and developing systems while constantly engaging with your business to ensure that the system fits your requirements and succeeds, based on your business processes.

We will use samples of your data to help you prepare for importing it into the CRM, showing you how to cleanse the data into the right format using purpose-built templates. We focus on data integrity and ensuring the transition to the new system is as smooth as possible.

Preparing online training material, then providing one-on-one and group training sessions onsite or via webinars. We also continue to review the system and work with your business to fine tune the system

What is optiSync?

optiSync is a SugarCRM  Loadable Module that imports and exports data between SugarCRM and external data sources. optiSync is an ETL (Extract, Transform, and Load) component that can communicate with a variety of external systems.

optiSync’s primary use case is for near-real time synchronisation between customers’ databases and SugarCRM. optiSync allows non developers to easily configure SugarCRM synchronization with external sources as opposed to building a custom integration for each back-end system.

optiSync Diagram

optisync process diagram
Our Software Partners